eLearning Instructional Designer at Chegg Inc.
eLearning | Portland, OR
I create rapidly developed interactive and multimedia learning experiences for diverse internal and external audiences.
Specialties include eLearning, Instructional Design, Learning Management Systems Administration, Interactive Multimedia Design, Education Technology, Social Media Marketing, Web Conferencing.
Oct. 2012 - Present
Instructional Designer / eLearning / Chegg Inc.
From concept to design & implementation, I oversee all online and interactive training experiences for Chegg's high-volume, multi-channel contact centers in addition to administering all learning management (LMS). As a member of the Student Advocacy Team at Chegg, I focus on the rapid development and delivery of new hire and just-in-time learning experiences to keep customer service functions at industry-leading levels.
May 2011 - Sept 2012
Training Curriculum Developer / ADP Dealer Services
Design and develop interactive, multimedia-based learning experiences for ADP Dealer Services.
Projects include internal and client-facing curriculum, from instructor-led training to media-rich eLearning simulations.
Dec 2010 - May 2011
Sports Technology Writer / ThePostGame.com
Dec 2009 - Apr 2011
University Technologist / Marylhurst University
Provide support for online learning systems including ANGEL, Moodle, TaskStream, Google Apps, and the University portal for students and faculty.
Design and manage Help Desk support site.
Facilitate transfer of online and traditional courses from ANGEL to Moodle.
Apr 2007 - May 2009
eLearning Specialist / University of Kansas Medical Center
May 2006 - May 2009
Board Member / Kansas International Film Festival
Responsible for online promotion (local & national) of festival activities and events. Responsible for nontraditional promotions regarding festival sepcial events.
Aug 2005 - Apr 2007
Editor-in-Chief (Online) / Talon News Network
Oversaw complete operation of the Talon News Network's Online segment, from content to editing and publishing to advertising and promotion.
During my time as Online Editor-in-Chief, I co-administered the complete overhaul and expansion of the Talon Newspaper to an extensive multimedia network, embracing new media and as well as classic web-publishing tools.
Jan 2004 - Jan 2005
Intern / Alvin Guggenheim & Assoc.
Public Relations, Event Planning, Nontraditional Promotions, Community Relations, Event Publicity
B.A. in Advertising/PR, Film/Digital Media
Activities: Avila CDP, Talon News Network, Threat Level: Midnight
Educause Review | eLearning
KUMC Isle, 2008. A Second Life case study.
The Post Game | Sports Technology
Big Brother Brian Kelly Now Sees Everything Notre Dame Quarterbacks See, March 2011.
A TV Guide For The Web?, February 2011
Smart Training, January 2011
Published in The Post Game. Published in Educause Review. Presenter at SIDLIT Distance Learning conference.
emerging technologies, video production, multimedia production, independent cinema, film festivals